Getting a job in retail

A career in retail

Retail is all about customer service. If you are someone who can relate to people from all walks of life and have a passion for teamwork, then retail will appeal to you.

A career in this sector will give you a professional outlook, business knowledge and people skills that can be developed and transferred into other jobs.

Types of positions

Shelf stacker
Checkout operator
Sales consultant
Pharmacy assistant
Retail manager
Regional Manager

Retail job pathways:

Entry level casual or part-time positions
Certificate I in Retail
Certificate II in Retail

Benefits of working in the retail sector

The skills learned while training in retail can take you far and wide. There are chances to specialise in the field that interests you, but also opportunities to work across a huge range of business types – large or small – right here in your local area. Flexible hours may also be an option.

You will develop the ability to solve problems for customers (who are always right) and execute sales plans with your colleagues. And there is the ability to unleash your creativity or empathy to get the results you and your employer are after.

Tiffany finds success in retail

Tiffany had been busy with all that motherhood entails and found herself out of the workforce for some time. She had a strong desire to secure employment in order to provide a brighter future for her young children but was lacking in confidence.

See how CVGT secured Tiffany a job in retail

Find a job in retail

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How to get a job in retail

There are plenty of retail roles available for those starting with few skills or little knowledge of the industry. Talk to us at CVGT Employment today about the education, traineeship and apprenticeship options in your region. We can guide you on the first steps in your career journey, then support you as you learn your trade.

Retail jobs are popular in these regions:

Challenges of a retail job

A career in retail requires patience, flexibility and a willingness to change. Some sales will come easily, but customers will demand high levels of service. Retail is also an industry that is constantly evolving, with technology and the state of the economy both capable of changing how you work.

Weekends and night shifts are possible, but the satisfaction of completing the job or clinching the sale will make it all worthwhile.

For employers – our retail recruitment services

Our mission at CVGT Employment is connecting people and businesses for meaningful employment. We have a track record of providing quality candidates and the support you need to make recruiting a success. We take the risk out of finding new staff, and your business may also be eligible for a financial subsidy. If you are looking to grow or diversify your workforce, learn more on our looking for staff page, or contact us on 132 848 and we can talk through the options that will suit your business.