QR code system to support COVID-19 contact tracing

All visitors to CVGT Australia sites can access state government-provided QR code services to help with COVID-19 contact tracing.

The collection of accurate and complete details of visitors makes contact tracing more efficient in the efforts to stop the spread of the virus in the community. The QR code service is an electronic method that provides for contactless check in. If you do not have access to a smartphone you will be able to record your contact details and time of entry manually.

Access to QR services differ in each state. Codes to scan and manual collection forms are available at reception at each site. You must wear a mask, where required, in line with state government advice.

Victoria

The Victorian Government recommends all businesses use electronic tracing. The current paper-based collection system will remain in place for visitors who are unable to access the QR code service.

What data is collected?

First name, phone number, check-in date and time, location. Service Victoria stores the data in a secure database, then automatically deletes it after 28 days. Only the Department of Health and Human Services has access to COVID-19 contact tracing data.

How to use the QR service

On entry, scan the QR code using a mobile phone camera. If the scan does not work, you may need to download the Service Victoria app (iPhone and Android versions) – directions on how to do this are provided at each site.

For more information visit www.coronavirus.vic.gov.au/how-we-live.

New South Wales

The current paper-based collection system will remain in place for visitors who are unable to access the QR code service.

What data is collected?

Full name, phone number, email (where possible), check-in date and time, check-out date and time (if possible), and location.

Service NSW stores data in a secure database, then automatically deletes it after 28 days. Only authorised personnel in Service NSW or NSW Health have access to COVID-19 contact tracing data.

How to use the QR service

Scan the QR code using a mobile phone camera. If you already have the Service NSW app installed you will automatically check in. If you do not have the app, you will be prompted to either:

• install, or
• use an online form to check in.

For more information visit www.nsw.gov.au/covid-19/being-covid-safe/check-in.

Tasmania

The current paper-based collection system will remain in place for visitors who are unable to access the QR code service.

What is collected?
First name, phone number, check-in date and time, and location. Data is stored in the Tasmanian Department of Health’s secure AZURE cloud, and automatically deleted after 28 days. Only authorised Department of Health staff involved in COVID-19 contact tracing can access data.

How to use the QR service

You must download the Check In TAS app to use a QR service. You only need to download and register once. If the QR code doesn’t scan, manually enter into the app the six-digit number located on the poster at each site.

For more information visit Check In Tas | COVID-19 (health.tas.gov.au).

If you have any questions on the QR code system for COVID-19 contact tracing talk with us on 132 848.